Hi everyone! I'm planning a vacation and considering booking through a new travel website I've stumbled upon. I’ve heard mixed reviews about their customer service. Can anyone share their experiences or advice on how to handle customer service inquiries effectively with travel sites? Specifically, any tips for dealing with issues like booking changes or cancellations? Any insight would be much appreciated!
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Hey! I recently used a travel website for my vacation and had to interact with their customer service regarding some booking adjustments. My experience with their customer support, specifically with divi resorts customer service, was very positive. They were responsive and managed my requests efficiently. For anyone dealing with similar issues, staying clear and detailed in your communication helps a lot. I recommend keeping records of all interactions as well.