Streamlining Support with Zendesk Cisco Integration and Cisco Finesse AI Omnichannel Chat
How are you combining Zendesk Cisco Integration with Cisco Finesse AI Omnichannel Chat to deliver faster, smarter customer service?
Let’s discuss:
How has integrating Cisco Contact Center with Zendesk improved your agent experience and case resolution times?
Are you using Cisco Finesse AI Omnichannel Chat to manage conversations across chat, email, and social platforms? What kind of impact has it had on your support metrics?
How are your teams handling transitions between live agents and AI-powered chat? Any best practices to share?
Whether you're in the early stages of deployment or already optimizing performance, your insights can help others enhance their service operations. Let’s share and learn together!
4 Views